This Shipping Policy applies to physical products purchased from Brushes N’ Blunts.
21+ Orders Only
Brushes N’ Blunts products, memberships and services are available only to customers who are 21 years of age or older.
By placing an order, you confirm that you are at least 21 years old.
Brushes N’ Blunts does not ship cannabis, marijuana, THC, CBD or any controlled substance.
Our paint kits contain art materials only.
Order Processing
In-stock orders are generally processed within 3–7 business days, excluding weekends and holidays.
Processing time is separate from shipping-carrier transit time.
Orders placed during holidays, launches, promotions or periods of high demand may require additional processing time.
Custom products, handmade artwork, artist collaborations, preorders, membership products and limited-edition releases may require additional production time.
Estimated production or shipping timelines may be listed on the product page or communicated after purchase.
Shipping Locations
We currently ship to eligible addresses within the United States.
International shipping, P.O. boxes, military addresses and certain restricted locations may not be available unless specifically offered at checkout.
Shipping Rates
Shipping charges are calculated or displayed during checkout.
Rates may depend on:
- Package weight
- Product dimensions
- Destination
- Shipping method
- Carrier
- Order value
The customer is responsible for all shipping charges shown before completing the purchase.
Delivery Estimates
Delivery estimates are not guarantees.
Carrier delays may occur because of:
- Weather
- Holidays
- High shipping volume
- Transportation disruptions
- Incorrect addresses
- Delivery restrictions
- Natural disasters
- Emergencies
- Circumstances outside our control
Brushes N’ Blunts is not responsible for delays caused by the shipping carrier after the package has been transferred to the carrier.
Tracking Information
When tracking is available, it will be sent to the email address or telephone number provided during checkout.
Tracking information may take up to 48 hours to update after a shipping label is created.
A shipping-label notification does not always mean the carrier has physically scanned or received the package.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Please review your address carefully before completing your order.
Contact brushesnblunts@gmail.com immediately if an address correction is needed.
We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Brushes N’ Blunts is not responsible for packages delayed, lost or returned because of:
- An incorrect address
- An incomplete address
- A missing apartment or unit number
- An outdated address
- An undeliverable location
- Failure to retrieve a package
Orders returned because of an incorrect or undeliverable address may require payment of an additional shipping fee before being resent.
Original shipping charges may not be refundable.
Lost Packages
If tracking does not update or a package appears lost in transit, contact the shipping carrier first and then email brushesnblunts@gmail.com.
Include:
- Your name
- Order number
- Tracking number
- Carrier claim number, when available
- A description of the issue
We will provide reasonable assistance with the carrier’s investigation.
Replacement or refund eligibility will depend on the circumstances and the result of the carrier’s review.
Packages Marked Delivered
If tracking shows that a package was delivered but you cannot locate it:
- Check the delivery area, mailbox, lobby, front desk and surrounding entrances.
- Ask household members, neighbors or building staff.
- Confirm the shipping address used at checkout.
- Allow up to 48 hours, because some carriers mark packages delivered before final placement.
- Contact the shipping carrier and open a claim.
- Email brushesnblunts@gmail.com with the order and claim information.
Once tracking confirms delivery to the address provided, Brushes N’ Blunts is not automatically responsible for theft, misplacement or loss from the delivery location.
Replacement is not guaranteed.
Damaged Packages
Inspect your package immediately after delivery.
If an order arrives damaged, email brushesnblunts@gmail.com within 7 days of delivery.
Include:
- Your order number
- Photographs of the damaged product
- Photographs of the exterior packaging
- Photographs of the interior packaging
- A photograph of the shipping label
- A description of the damage
Do not discard the product or packaging until the claim has been reviewed.
Depending on the circumstances, we may offer a replacement, store credit or refund.
Missing or Incorrect Items
Report missing or incorrect items within 7 days of delivery.
Email brushesnblunts@gmail.com with your order number, photographs and a description of what was missing or incorrect.
Claims submitted after the reporting period may not be eligible for replacement or refund.
Preorders
Preorder dates are estimates and may change because of production, supply, artist or shipping delays.
When an order contains both preorder and in-stock items, the entire order may ship together unless otherwise stated.
Customers will be notified of significant delays when reasonably possible.
Membership Shipments
Monthly membership products ship according to the schedule described at checkout or in the membership details.
Address changes must be submitted before the monthly processing date.
Brushes N’ Blunts is not responsible for a membership shipment sent to an address that was not updated before processing.
Once a membership shipment has entered processing or shipped, that month’s payment is nonrefundable.
Multiple Packages
Some orders may arrive in more than one package.
Separate tracking numbers may be provided when items ship from different locations or at different times.
Contact Us
For shipping questions, contact:
Brushes N’ Blunts
Email: brushesnblunts@gmail.com